FREIGHT & DELIVERY CHARGES

Please Note:

• All orders processed via the online checkout register does NOT include any freight charges. This amount will be added to your order before processing.

• Most freight is calculated at cubic weight capacity as seen below. All efforts are made to ensure that box sizes are kept to a minimum to avoid excess freight charges. Bulky items such as large bags of dog food or horse supplements will attract cubic weight calculations.           For estimates on freight / delivery please visit Australia-Post (Lodgement postcode is 2259)

Cubic weight is calculated by measuring and multiplying the length, height and width of the parcel. The result is then multiplied by the industry standard cubic weight conversion factor of 250. eg. a parcel measuring 40cm long (0.4m) x 20cm high (0.2m) and x 30cm wide (0.3m) is equal to 0.024 cubic meter. Multiplied by the coversion factor of 250 gives, therefore, a cubic weight of 6kg. 0.4 x 0.2 x 0.3 = 0.024 0.024 x 250 = 6 kgs If the actual weight is 4kg, postage would be assessed on the basis of 6kg.

• Customers paying by "Direct Deposit Option" please note - you will be required to add freight to your delivery please see below for an estimate of charges. An email will be forwarded to you with this information so you can deposit the correct amount - Thank you!

 The table below calculates the weigh of a parcel excluding the cubic ruling

Also Please Note: We ship Australia wide using Australia Post the maximum weight per package is 20kg. If your order exceeds 20kg we will split your order accordingly and you will be charged a base fee for additional parcels.

• Please allow up to 10 working days to receive your order. Although most orders will be dispatched within a 48 hour period after processing we can not control the transport delay on arrival to its destination once it has been dispatched from us.
• All of our products are delivered via general surface mail using the Australia Post System. If you require your order to be shipped by either Registered Post or Express Airfreight - next day delivery, which will incur a higher freight charge, please let us know by emailing us at info@petessentials.com.au or phone (0412) 199-008.
• Freight is charged at associated costs. Where freight charges are applicable, they will be added to the total order value AFTER checkout. See above for typical freight charges.
• Dangerous goods products that are either flammable or packaged as aerosols are classified by Australia Post as dangerous goods. Our arrangement with Australia Post means we can still ship these items but only by road and delays may be expected.
• By placing an order online or placing a phone or fax order with www.petessentials.com.au - you have entered into an agreement to the terms & conditions of purchasing and understand the delivery methods, delivery times and associated costs as detailed above.